Popular EHR Products Score Low on EHR Usability Framework

An evaluation framework jointly developed by the American Medical Association and MedStar Health’s National Center for Human Factors in Healthcare claims to identify a lack of EHR user-centered design and testing best practices among several of the most common EHR technologies. The most glaring of evaluations concerns the ambulatory EHR designed by Epic Systems which […]

Patient portals have a future as a patient engagement tool if clinicians are on board and encourage their use

Patient portals have the potential to simplify practice operations and reduce physician costs, but only if patients adopt and use them. Here some of the key takeaways. 1. Physicians need to raise awareness about patient portal availability and benefits. 2. Patients still prefer hearing from physicians by phone, rather than through a portal, but younger […]