Patient portals have a future as a patient engagement tool if clinicians are on board and encourage their use

Patient portals have the potential to simplify practice operations and reduce physician costs, but only if patients adopt and use them. Here some of the key takeaways. 1. Physicians need to raise awareness about patient portal availability and benefits. 2. Patients still prefer hearing from physicians by phone, rather than through a portal, but younger […]

How Does Your EHR Vendor Solve Challenging Situations?

Is your EHR vendor still solving your problems? This is a hard one to evaluate since meaningful use and EHR certification has hijacked the EHR development process. An EHR vendor that’s doing the minimum necessary is just barely meeting the EHR certification and meaningful use requirements and never really responds to customer requests. Does the […]

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